Credit Card Refund Options

Refund options for credit card users on a Pro or Enterprise account.

Thnks Support avatar
Written by Thnks Support
Updated over a week ago

One of our most common requests from customers like you is to make expensing your Thnks easier, so we’re happy to be rolling out some new functionality.

For Pro and Enterprise Admins:

  • Team credit card payment method

    • You can now choose to have your team's refund go back to the card on file, or to the team's balance

  • Personal credit card payment method

    • You can now choose to have your team user's refunds go back to their card, or to their own individual balance.

By sending refunds directly to the team balance or individual user balance, you won’t need to generate a second expense report for refunds the following month. The value of the Thnks will be returned to the chosen balance

If you want to make expense reporting easier, reach out to and let us know if you’d like to take advantage of this new functionality!

Interested in connecting your Concur account with Thnks to make expensing even easier? Check out this article here.

For any other questions, please feel free to reach out to our Support team via live chat or by emailing

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