Thnks will send 3 reminder emails to recipients of unredeemed Thnks items, 1 day, 15 days and 25 days after the Thnks has been sent. In the unlikely event that your Thnks remains unopened after 30 days it will expire and be eligible for a refund. Members of our Team, Pro, and Enterprise accounts will be refunded automatically.
Our Thnks template and reminder emails are optimized for deliverability to avoid spam filters. However, if your Thnks has remained unopened and you are looking to have your Thnks resent, you can go into My Thnks > Sent, select the Thnks you would like to resend, and hit "Email me Thnks Link". From there you can send a link to your Thnks item directly to your recipient via email, SMS, LinkedIn or however else you may want!
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