If you send a Thnks to an invalid email address or it is rejected by the recipient's server, the Thnks will automatically be expired and refunded to you in the form of a reversal. You will receive an email notification of this occurrence.

When this occurs, you will need to send a new Thnks from scratch to the correct email address. If you are certain that you are using the correct email address, please reach out to our Support Team at support@thnks.com to take a closer look!

Still have questions? Feel free to start a live chat or contact us at support@thnks.com.