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Spend Limits

Understanding spend limits for teams and users.

Thnks Support avatar
Written by Thnks Support
Updated over a month ago

Spend Limit (For Teams)*

The Spend Limit is a feature for teams with a Team Level subscription or higher. It allows the team administrator to control monthly spending by setting limits. Here’s how it works:

  • Monthly Reset: Spend Limits reset every month on the 1st at 12:00 AM CST.

  • Hard/Soft Limit:
    Hard: Users can't spend beyond their limit. This helps control budget more strictly.
    Soft: Users are warned if they’re about to exceed their limit but can decide to continue spending. This offers more flexibility.

  • Purpose: Helps manage the team's overall monthly budget and prevent overspending.

Spend Limit (For Users)*

The Spend Limit for users complements the Spend Limit for teams on the Team Level or above. It focuses on individual user spending within a team. Here's what you need to know:

  • Monthly Reset: Spend Limits reset on the 1st of every month at 12:00 AM CST.

  • Linked to Spend Limit: The enforcement of Spend Limits depends on the team's Spend Limit setting. If Spend Limit is hard, users cannot exceed their Spend Limits. This ensures tight budget control.

  • If Spend Limit is soft, users get a notification when they're about to go over their Spend Limit but can opt to spend more. This allows individual discretion within the broader budget framework.

  • Purpose: Aims to give administrators the ability to set specific spending goals for each team member, promoting accountability and financial planning.

*This is not a representation of available funds (regarding a team balance).

Team Admins can assign individual monthly spend limits (per team and user) on the Thnks Admin Panel.

  • Click "Admin" at the top right corner of the page

  • On the left, click "Spend Limits"

  • Hit "Set user spend limits" and you can set individual spend limits for each of your team users that will reset each month on the 1st

  • You can set a team spend limit - essentially how much the team can spend per month regardless if there is remaining spend limit for users

  • Your users can view their assigned monthly spend limit in their user profile

  • Easily track your spend against your assigned spend limit each month

  • You will be notified if you are going to exceed your spend limit before sending a Thnks

View when spend limits are reset in your area below:

Time Zone

Spend Limit Resets At:

Eastern

1:00 AM on the first day of the next month

Central

12:00 AM on the first day of the next month

Mountain

11:00 PM on the last day of the month

Pacific

10:00 PM on the last day of the month

Alaska

9:00 PM on the last day of the month

Hawaii

8:00 PM on the last day of the month

If you are interested in assigning a team spend limit, user balances, or learning more about setting limits for your users, reach out to your Account Manager or email us at solutions@thnks.com

Video Guide: Spend Limits

Have other questions? Start a live chat or email support@thnks.com

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