You will need to create a Thnks account with the same email address that you received a Thnks from in order to view the Thnks within your account.
If you have already set up a Thnks account with a different email address, you can easily create another account with the relevant email address by using the switch account button in your profile.
Can't find your answer? Start a live chat or email support@thnks.com.