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Scheduled Sending Thnks

Would you like to send a Thnks for a later date but queue it up now?

Thnks Support avatar
Written by Thnks Support
Updated over a month ago

Thnks now offers a feature allowing all users to schedule their own Thnks in advance. Below is the process to do so and how it affects your Spend Target.

  • To schedule a Thnks, follow the typical flow to send a Thnks

    • Select your Thnks

    • Input your recipient(s)

    • Write your personalized message

  • On the final confirmation page at the top, you will see the option to schedule the send for a later date

    • Select the desired date and time (the time will be your local time zone)

    • Click 'Schedule' after confirming the delivery date and time

    • This transaction will then show within your My Thnks tab > Scheduled.

  • For Team, Enterprise, and Enterprise+ accounts: If you have a particularly large send (50+ recipients) that needs to be scheduled, you have the option to fill out a Scheduled Send Spreadsheet which you can email to solutions@thnks.com, your assigned Account Manager, or submit through the Bulk Sending tab found near the top right corner of the page on the platform.

  • If you have Thnks that have been scheduled you can easily view and edit them through our platform

    • Click on 'My Thnks' at the top of the page and select 'Scheduled' in the middle of the page (Sent and Received are the other two options here)

    • To edit, simply click on the desired Thnks and a window will open on the right allowing you to edit the send. You can also delete the send on this page or go back to the schedule page and click the box next to the Thnks and select delete

One important thing to keep in mind if you have a Spend Target assigned to you: The scheduled Thnks will pull from your Spend Target and payment method at the moment it sends, not at the time you schedule it. If you do not have enough Spend Target at the time of send, the send will fail and will not go out. You will receive notice of this via email if that is the case.

Still have questions? Please reach out to our Support team by emailing support@thnks.com or start a live chat Monday-Friday 8:30a-5:30p CST.

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