Thnks now offers a feature allowing all users to schedule their own Thnks in advance. Below is the process to do so and how it affects your Spend Target.
To schedule a Thnks, follow the typical flow to send a Thnks
Select your Thnks
Input your recipient(s)
Write your personalized message
On the final confirmation page at the top, you will see the option to schedule the send at a later date
Select the desired date and time (the time will be your time zone)
Click 'Schedule' after confirming the delivery date and time
For Team, Enterprise, and Enterprise+ accounts: If you have a particularly large send (50+ recipients) that needs to be scheduled, you have the option to fill out a Scheduled Send Spreadsheet which you can email to solutions@thnks.com, your assigned Account Manager, or submit through the Bulk Send tab found near the top right corner of the page on the platform.
If you have Thnks that have been scheduled you can easily view and edit them through our platform
Click on 'Schedule' at the top right of the web app OR click on 'My Thnks' at the top of the page and select 'Scheduled' in the middle of the page (Sent and Received are the other two options of the three here)
To edit simply click on the desired Thnks and a window will open on the right allowing you to edit the send. You can also delete the send on this page or go back to the schedule page and click the box next to the Thnks and select delete
One important thing to keep in mind if you have a Spend Target assigned to you: The scheduled Thnks will pull from your Spend Target and payment method at the moment it sends, not at the time you schedule it. If you do not have enough Spend Target at the time of send, the send will fail and will not go out. You will receive notice of this via email if that is the case.
Still have questions? Please reach out to our Support team by emailing support@thnks.com or start a live chat Monday-Friday 8:30a-5:30p CST.