Once opened, Thnks gifts will never expire so that your recipient can redeem their gift at any future point in time. 

However, Thnks gifts that remain unopened after 30 days will be expired and refunded back to the sender. 

Note: During the 30 days after the gift was sent, Thnks will send 3 reminder emails to recipients of unopened/unredeemed gifts.  If you are worried that your recipient has not received their gift, you can always access your gift link and send through to your recipient directly (My Gifts > Sent > Select Gift > Copy Gift Link), or we can send another reminder email on your behalf. 

Can't find your answer? Start a live chat or email support@thnks.com.

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